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Posted

Does anyone know how long PSN is down cause it sign me out 4days ago but I haven't been able to sign back in any help me please

Posted

Hi, welcome to the Official Sony Playstation forums. My name is Fozy and I will be helping you with your issue today.

 

Can you give me more information about your problem? Is there an error code or message when you attempt to sign into the Playstation Network?

Posted

Yh I show u a pic so basically this came up when I tried to sign in

2ir5cwj.jpg

Posted

Hi there, thanks for replying.

 

It appears you can't connect to the internet on your Playstation 4 system. I will do what I can to help you rectify this situation.

 

Would it be possible for you to do a full reboot of your system and your network hardware as a whole? This would mean unplugging your modem/router for roughly 30 seconds, and then turning them back on. Doing this with your network equipment first and then your PS4.

 

I will await your reply.

Posted

Hi there, thanks for replying.

 

It appears you can't connect to the internet on your Playstation 4 system. I will do what I can to help you rectify this situation.

 

Would it be possible for you to do a full reboot of your system and your network hardware as a whole? This would mean unplugging your modem/router for roughly 30 seconds, and then turning them back on. Doing this with your network equipment first and then your PS4.

 

I will await your reply.

Pro.

Posted

Cheers fozy ur the best and thx for being a customer service provider lol :)

Posted

Have you tried taking out the cartridge, blowing on it, and putting it back in? How about adding water?

Posted

It was a simple topic about I can't sign into my PSN why do people have to be so sarcastic on here (yin yang sold out)

Posted

Probably because there's a gaming section where this has already been brought up

Posted

I've never seen this topic been brought up all it was is a simple answer about how to fix my problem not everyone to be saracastic to me someone please close this stupid topic

Posted

Closed on request.

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